Claims: Understanding the process
Let’s improve your experience
We understand that this process could be complicated and stressful. No one wants to go through a tough time while trying to resolve a claim, and it’s normal to feel overwhelmed by the details.
That’s why we’ve created a simple guide to help you navigate this process easily and quickly. Our goal is for you to resolve your claim seamlessly and save valuable time.
Three helpful tips to keep in mind
Consider these essential tips to simplify your claims process on our website. Following these steps ensures a hassle-free experience and quicker resolutions. Stay informed and take control of your claim today!
To provide you with the best service, all repairs must be approved by McGraw Powersports before being carried out, except in emergency situations.
Our dealers or service facilities will handle all claims for you.
You will need to authorize the repair facility to diagnose your problem. Please keep in mind that disassembling components or parts may be necessary for some claims.
Simple steps to handle the claims
help you understand the process, we provide a simple guide that shows you everything you need to know.
File a claim
If you have a problem with your vehicle, please reach out to the issuing dealer. If that’s not possible, you can call us at 1-800-543-5225, and we’ll help you find a dealer or repair shop for service.
Provide the documentation
Make sure to have a copy of your service contract. Remember that some claims require proof of maintenance on your vehicle. Please have those records available if needed. Let the dealer or repair facility know to contact us for review of the claim.
Approve the disassembly
You will need to authorize the repair facility to diagnose your vehicle’s problem. They will need to contact us with the cause and solution to see if there is a failure of a covered part. Please keep in mind that disassembling components may be necessary in some cases.
McGraw Powersports review/authorization
We will review it to determine if it is a covered failure under your service contract. Any claim for repairs without prior authorization will not be covered, except in emergency situations.
Claim settlement
Once we confirm that your claim is covered by the service contract, we will settle it with the service facility or dealer. Depending on your contract, you might have to pay a deductible.
Need help with your claim?
We’re ready to assist with any questions!
Contact us whenever you require.
FAQs: Let’s clear things up
Your questions matter! Find your answers here
How to make a claim?
We recommend contacting your dealer. Please follow these steps:
- Gather your contract number and vehicle details.
- Call (800) 543-5225 to speak with a representative.
- Submit any necessary documents.
- Our team will review your claim and approve it quickly, ensuring your vehicle is back on the road fast.
What documents are required to file a claim?
You’ll need your contract number, vehicle information, repair estimates made by an authorized service facility, and any relevant photos or invoices. This helps us process your claim quickly and efficiently. If you have all of this ready, it will make the process smoother!
